Privacy Policy

1. Who is responsible

The controller responsible for this website is:

• ADH Abrechnungszentrum für Heilmittelerbringer GmbH
• Palmaille 82, 22767 Hamburg, Deutschland
• Phone: +49 4961 77 88 900
• Email: support@adh-abrechnung.org

2. Scope of this policy

This policy covers the informational website at adh-abrechnung.org. It does not describe any paid product, checkout process, or account system, because this website does not offer any of those. It applies only to data collected through your browsing of this site and any voluntary contact you make with us.

3. Data we collect

Information you provide

• Contact details submitted through the contact form, such as name, email address, phone number, and message content.
• Any information you choose to include in a message sent to our published email address.

Information collected automatically

• Technical data such as browser type, device type, approximate location derived from IP address, and pages visited.
• Cookie identifiers, described in more detail in our Cookie Policy.

We do not ask visitors to submit patient records, insurance claim numbers, or other sensitive medical data through this website, and you should avoid including such information in any message to us.

4. How we use data

• To respond to questions submitted through the contact form or by email.
• To understand general usage of the website, such as which pages are viewed most often, in order to improve clarity of our informational content.
• To maintain the security and proper functioning of the website.

We do not use personal data to process payments, manage insurance claims, or create user accounts, as none of these functions exist on this website.

5. Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, we rely on the following legal bases: your consent (for example, when you submit the contact form or accept optional cookies), our legitimate interest in maintaining and improving an informational website, and, where applicable, compliance with legal obligations.

6. Cookies and similar technologies

This website uses a small number of cookies to operate correctly and to understand general usage patterns. Full details, including how to manage your preferences, are available in our Cookie Policy.

7. Sharing of information

We do not sell personal data. We may share limited data with service providers who help us operate this website, such as hosting and analytics providers, under appropriate confidentiality and data protection terms. We may also disclose information where required by law.

8. Data retention

Contact form submissions are retained only as long as necessary to respond to your enquiry and for a reasonable period afterward for record-keeping, after which they are deleted or anonymised. Cookie data is retained according to the durations described in our Cookie Policy.

9. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to request a copy of your data in a portable format. You may also have the right to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us using the details above.

10. Security

We apply reasonable technical and organisational measures to protect information submitted through this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

This website is intended for a general professional audience and is not directed at children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.

13. Contact

For questions about this Privacy Policy, contact us at support@adh-abrechnung.org or by post at ADH Abrechnungszentrum für Heilmittelerbringer GmbH, Palmaille 82, 22767 Hamburg, Deutschland.